electech - verba

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Electech is pleased to partner up with Verba Technologies in providing state-of-the-art call recording solutions for unified communications platforms in the Middle East.

We would love to meet with you and show you a demo of our product. Click below to schedule a demo:

Cisco Compatible Electech has forged strategic partnerships with leading unified communications vendors.

Intel

Avaya

Microsoft Lync

Deployed at leading financial institutions, security companies and call centers, Verba helps organizations better manage risk and compliance, develop quality assurance and increase productivity to enhance their business.

Why record calls?

Call recording helps you manage risk and compliance, enhances your contact center agent training, improves the efficiency of your sales team and lets you handle customer disputes and threat calls.

Verba Technologies is a leading provider of call recording for unified communications. Verba solutions are used by call centers, financial institutions, security organizations and many more, to ensure legal compliance and increase quality of service in their daily operations. Verba is a certified Avaya and Cisco partner and is deployed at more than 500 locations across 25 countries including Fortune 500 Mastercard (Credit card), Ernst & Young (Consulting), Raytheon (Defense), ING Bank (Banking), Trimet (Public Transportation/Government), Vodafone (Telecom service provider), Securitas (Security), and Loomis (Security).

Unique Value Proposition

A true unified recording solution by capturing voice, video and telepresence calls.
Software only solution based on open industry standards
Certified Cisco Compatible solution since 2003 (Call Manager 3.x)
Flexible architecture: Multiple deployment options (Multi-site)
Multiple recording methods: Passive recording (traffic, SMTP), Central recording (RTP forking), Dial-in recording, Screen recording
Seat licensing according to usage
Lower price point

Reliability of a large deployed base

Verba call recording technology has been in the market since 2001 and is deployed at more than 500 customer sites across 25 countries. Customers around the world in a variety of sectors have recorded more than 200 million phone calls using Verba. This list includes:

Contact Centers
Credit Card Companies
Educational Institutions
Energy and Utilities
Financial Services
Governments
Healthcare Institutions
Law Firms
Market Research Organizations
Media Organizations
Security Services Companies
Telecom Operators

Installed at more than 500 sites across 25 countries with more than 250 million calls recorded!